Customer’s Withdrawal Right

CUSTOMER’S WITHDRAWAL RIGHT

You shall have the right to withdraw from any contract within 14 days without any specific reason.

The 14-day period for exercising your withdrawal right shall be counted from the date on which you or a third party appointed by you, other than the carrier, took possession of the last item in the Order.

To exercise your withdrawal right, notify us (www.monacoveloclub.com, owner: Monacoveloclub GmbH, Ohlmüllerstr. 7, 81541 Munich, Telephone: +49 89- 44449211, E-mail: info@monacoveloclub.com) by, for example, letter sent by post or by e-mail, about your decision to withdraw from the contract. You can, but are not obligated to, use the sample withdrawal form available on this website.

The period of withdrawal shall be deemed to have been adhered to if you send the aforementioned notification before the 14-day notice of withdrawal period expires.

 

CONSEQUENCES OF YOUR WITHDRAWAL FROM A CONTRACT

If you withdraw from a contract, we shall reimburse you for any and all payments we have received from you including delivery fees (except for any additional fees resulting from your selection of a type of delivery other than the lowest standard delivery fees offered) without delay and no later than 14 days after the date on which we received your notification of withdrawal. We shall refund the aforementioned fees using the same means of payment you used in the original transaction unless you and we expressly have agreed otherwise. In no case shall we charge you any fees for the aforementioned reimbursement. We shall be entitled to withhold reimbursement until the earlier of us receiving the return of the respective items from you or your furnishing evidence of your having returned the items to us.

You shall return the respective items to us by mail or in person without delay and in any case no later than 14 days after the date on which you notify us of your withdrawal. The 14-day period shall be deemed to have been adhered to if you return the respective items to us before the 14-day period expires.

All direct costs you incur for returning the items shall be borne by you.

You shall pay for any loss in value of any items only if such loss in value results from handling the items in a way that is not necessary to assess the items’ composition, features, and/or functions.

 

CONCLUSION OF INFORMATION REGARDING CUSTOMER’S WITHDRAWAL RIGHT

 

SAMPLE WITHDRAWAL FORM

(To withdraw from the contract, please complete this form and send it to us at:

-Monacoveloclub GmbH, Ohlmüllerstr. 7, 81541 Munich, Germany, Telephone: +49-89-44449211, E-mail: info@monacoveloclub.de

-I/we (*) hereby withdraw from the contract entered into by me/us (*) regarding the purchase of the following items/the provision of the following services (*):

-Order date (*)/Date of receipt (*)

-Customer’s name

-Customer’s address

-Customer’s signature (only required if declaration is made on paper)

-Date

_____________

(*) Delete if not applicable